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Legal & Business Details
Last updated: 30 July 2026
Business identity
- Trading name: Flow State
- Contact email: flowstatemgmt@outlook.com
Full legal entity, registered address and company / VAT numbers will be published here once finalised.
Complaints and disputes
If you're unhappy with a product, service or experience, please email flowstatemgmt@outlook.com with “Complaint” in the subject line and a description of the issue. We aim to acknowledge within 2 working days and resolve within 14 days.
If we can't resolve it together, UK consumers can escalate via the relevant consumer advice service (e.g. Citizens Advice) or, for data protection matters, the UK Information Commissioner's Office at ico.org.uk.
Policies
See our Privacy Policy, Cookie Policy, Terms of Sale and Refund Policy.